Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, phone number, delivery address, and payment information when you create an account or place an order.

We also collect usage data automatically: pages visited, products viewed, search queries, and device/browser information.

2. How We Use Your Information

We use your information to: process orders and payments, send order updates, improve the platform, prevent fraud, and comply with legal obligations. We do not sell your personal data to third parties.

3. Cookies

We use essential cookies for authentication and session management, and analytics cookies to understand how users interact with the platform. You can disable non-essential cookies in your browser settings.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact privacy@boltic.vn.